The mortgage industry is in a very unique place when it comes to stress.
The most stressful life experiences a person may go through are frequently those highlighted below:
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Divorce
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Bereavement
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Moving House
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Financial Pressures (personal or business)
Unsurprisingly, these factors also act as main triggers for when people seek specialist finance assistance and the vast majority of transactions are completed via the many professionals operating in our sector.
It follows that the emotionally charged customer circumstance transfers and frequently manifests with the individuals who are providing the funding solution outcome. Indeed, recent survey results validate this and suggest mental health burdens are regularly placed on individuals working in our marketplace affecting amongst other things, sleep patterns. Additionally, feedback indicated that Companies are not offering enough current support.
Helping finance businesses to support their staff
In recent times mental health has become a major concern for many and research shows a deteriorating picture, particularly in the Mortgage Industry.
The Mortgage Industry Mental Health Charter (MIMHC) therefore aims to provide guidance, hints, tips and a simple framework so member companies can embrace then tailor bespoke services which best support their staff.
MIMHC is a not for profit organisation that is made up of 7 co-founding firms plus a growing number of signatories. All these firms agree to be bound by the MIMHC 6 governing rules which apply Best Practice Health and Wellbeing guidelines and are known as “The MIMHC Charter”.
To become a signatory of the MIMHC Charter and commit to implementing the recommendations please complete the online form here.
Mortgage Industry Mental Health Charter (MIMHC) Charity Ball Launched!
MIMHC Charity Ball - An Alcohol Free Event The Co-Founders of the Mortgage Industry Mental Health Charter (MIMHC) have announced the inaugural MIMHC Charity Ball 2025 – sponsored by Market Financial Solutions. The Ball will take place at the Grand Connaught Rooms in London on 10th October 2025, as part of World Mental Health Day....
Keeping the mental health conversation going – Episode 16
Emma Hollingworth turns the tables to interview MIMHC Co-Founder Jason Berry In the Mortgage Industry Mental Health Charter’s (MIMHC) latest ‘Keep the Conversation Going’ interview, Emma Hollingworth, chief distribution officer at LSL Group, turned the tables to interview Jason Berry, group sales director of Crystal Specialist Finance and co-founder of the MIMHC. MIMHC provides a...
Keeping the mental health conversation going – Episode 15
Jason Berry speaks to Mark Harrington Mark Harrington, CEO of L&C Mortgages, discusses the sea change in corporate culture and how we can be effective mental health ‘first-aiders’ for the latest video in the Mortgage Industry Mental Health Charter (MIMHC) interview series. Harrington celebrated the fact that discussing mental health is no longer a taboo,...