The Mortgage Industry Mental Health and Wellbeing Survey 2026

The Mortgage Industry Mental Health and Wellbeing Survey 2026MIMHC's 5th Annual Survey! When the Mortgage Industry Mental Health Charter launched its first wellbeing survey five years ago, our ambition was simple. We wanted to understand how people working within the mortgage industry were really feeling. Not what we assumed. Not what we hoped. But what colleagues across our sector were genuinely experiencing every day. Those conversations have become one of the most valuable assets our industry possesses. Each year, hundreds of advisers, lenders, business owners and support staff have shared their experiences openly and honestly. Those responses have helped us identify trends, challenge perceptions and, most importantly, create practical solutions. The survey findings have influenced wellbeing strategies within businesses, supported the growth of the Charter...

MIMHC’s Walk & Talk 2026: An Incredible Achievement for Mental Health Awareness

MIMHC’s Walk & Talk 2026: An Incredible Achievement for Mental Health Awareness A huge congratulations to everyone who took part in this year’s MIMHC Walk & Talk 2026 challenge. Over six days, an incredible group of mortgage and property professionals came together to complete a demanding 141-mile walk from London to Birmingham along the Grand Union Canal, all in support of raising awareness for mental health and wellbeing across our industry. What began as a physical challenge quickly became something much bigger — a powerful demonstration of what can happen when people make time to walk, talk and openly support one another. From marathon-distance first days to cold starts, drizzle, wrong turns and tired legs, the challenge tested everyone involved. But throughout the journey, one thing remained constant: the...

Why the Mortgage Industry Mental Health Charter (MIMHC) Became a Foundation CIC

Why the Mortgage Industry Mental Health Charter (MIMHC) Became a Foundation CIC Over the past four years, the Mortgage Industry Mental Health Charter (MIMHC) has grown from an important concept into a powerful movement. What began as a mission to raise awareness and break the stigma surrounding mental health in the mortgage sector has evolved into something far greater. Through consistent advocacy, industry collaboration, and open conversations, we have built genuine momentum—supported by the commitment of our Signatories and the goodwill of the wider marketplace. This collective effort has created a strong base which is built upon trust, engagement, and a shared purpose across the industry. Becoming a Foundation Community Interest Company (CIC) was therefore the natural next step. It enables us to move beyond awareness and...

New series of ‘Keep the Conversation Going’ videos launches with powerful first episode featuring Alice Hendy MBE of Ripple suicide prevention

New series of 'Keep the Conversation Going' videos launches with powerful first episode featuring Alice Hendy MBE of Ripple suicide prevention Produced in association with the Mortgage Industry Mental Health Charter (MIMHC), the quarterly series brings senior industry voices into candid, face-to-face discussions about mental health and wellbeing—moving beyond surface-level commentary to explore personal experiences, pressure, leadership responsibility, and the coping strategies that sustain high performers. The inaugural episode features Alice Hendy MBE in a deeply personal and thought-provoking conversation. Speaking with honesty and clarity, she reflects on the experiences that have shaped the creation of Ripple suicide prevention, the emotional realities of losing a sibling, and why creating space for open dialogue remains essential—not only across financial services, but within society.. Hosted by Jason...

MIMHC to launch initiative to train more than 100 mental health first aiders

MIMHC to launch initiative to train more than 100 mental health first aiders The Mortgage Industry Mental Health Charter (MIMHC) Foundation has announced a 2026 programme to train more than 100 accredited mental health first aiders (MHFA) across the industry. The initiative includes fully funded, two-day MHFA training sessions, with the first four scheduled to take place regionally from February 2026. The programme is being supported by the Niall Stringer Foundation, whose sponsorship has let MIMHC expand its training capacity. Details on dates, locations and registration are due to be released in the coming weeks. Jason Berry (pictured), co-founder of MIMHC and group sales director at Crystal Specialist Finance, said the initiative represents a shift towards more practical measures to address workplace wellbeing. He added: “By...

Mortgage Industry Mental Health Charter becomes official Foundation

The Mortgage Industry Mental Health Charter (MIMHC) has formally become a not-for-profit foundation MIMHC was founded in 2021 and is dedicated to improving mental health and wellbeing in the mortgage industry. It offers support through research, education, collaboration and events that “supports signatories and industry partners to foster environments where people can thrive personally and professionally”. It currently has 253 member firms and a reach to over 25,000 individuals. Becoming a foundation means it can receive pledges and donations to support its activities and events that aim to raise awareness, provide education and promote positive mental health practices. Jason Berry (pictured), the MIMHC’s co-founder, said: “The overwhelming support we’ve received from across the mortgage market has been truly inspiring. Forming the MIMHC Foundation ensures we can...

MIMHC Mental Health & Wellbeing Survey Report 2025

MIMHC have completed its latest annual Mental Health and Wellbeing Report for 2025. Our 'White Paper' report explores the current sentiment which exists within the mortgage industry and importantly, highlights key areas in which mental health provision needs to improve. Whilst there are some pleasing trends there still remains work to do;- Employer participation in wellbeing initiatives is now up to circa 70% Professional contentment has improved vs 2024 Work/life balance stabilising (circa 34% improved) but More people are working from home permanently or hybrid yet 22% indicate mental health is poor or of concern Our 2026 mission is to serve the sector needs and our focus is very much on;- Promoting Healthier Balance We’re encouraging healthier working hours, better rest, and improved sleep habits...

Keeping the mental health conversation going – Episode 18

Jason Berry interviews Richard Croll of Equifinance In the latest ‘Keep the Conversation Going’ interview, Richard Croll, regional sales manager for South & South Wales at Equifinance, joins Jason Berry, group sales director of Crystal Specialist Finance and co-founder of the Mortgage Industry Mental Health Charter (MIMHC). In this discussion, Croll opened up about overcoming a life-threatening illness during the height of the COVID-19 pandemic — a time when isolation and fear were already running high across society. Croll reflected on his journey to recovery and the perspective it’s given him on health, resilience, and the value of human connection: He said: “Being seriously ill during the pandemic was incredibly tough — physically, mentally, and emotionally. “At a time when the world was already turned...

The Mortgage Industry Mental Health and Wellbeing Survey 2025

The Mortgage Industry Mental Health and Wellbeing Survey 2025Deadline Extended to Friday 11th July 2025 The Mortgage Industry Mental Health Charter (MIMHC) has today confirmed that the deadline for completing its annual mental health and wellbeing survey has been extended by one week, moving from the original date of Friday 4th July to Friday 11th July 2025. Now in its fifth year, the anonymous survey gathers vital insight into the mental health experiences of professionals across the mortgage sector – from brokers and administrators to lenders, BDMs, and senior leadership. The responses help shape future wellbeing initiatives and influence how businesses and the wider industry support their people. Jason Berry, Co-Founder of MIMHC and Director at Crystal Specialist Finance, commented: “We’ve seen fantastic levels of...

Fantasy Football Glory for Jude Miranda!

The curtain has fallen on the 2024/25 Premier League season and with it, our annual MIMHC Fantasy Football competition has reached a thrilling conclusion. We’re delighted to announce that with a total of 2442 points Jude Miranda of Glenhawk is this year’s champion! Jude led the table for most of the campaign and held firm despite a late surge from Zak Seedat, who finished a close second. MIMHC’s own Jason Berry rounded off the podium in third place. The competition kicked off at the start of the 2024/25 football season and featured 25 participants, all proudly working within the mortgage sector. It’s been a fun and friendly battle full of banter, bragging rights, and last-minute tactical transfers! Jason Berry Co Founder of MIMHC commented: “Congratulations to Jude, who...