The Mortgage Industry Mental Health and Wellbeing Survey 2026

The Mortgage Industry Mental Health and Wellbeing Survey 2026MIMHC's 5th Annual Survey! When the Mortgage Industry Mental Health Charter launched its first wellbeing survey five years ago, our ambition was simple. We wanted to understand how people working within the mortgage industry were really feeling. Not what we assumed. Not what we hoped. But what colleagues across our sector were genuinely experiencing every day. Those conversations have become one of the most valuable assets our industry possesses. Each year, hundreds of advisers, lenders, business owners and support staff have shared their experiences openly and honestly. Those responses have helped us identify trends, challenge perceptions and, most importantly, create practical solutions. The survey findings have influenced wellbeing strategies within businesses, supported the growth of the Charter...

MIMHC’s Walk & Talk 2026: An Incredible Achievement for Mental Health Awareness

MIMHC’s Walk & Talk 2026: An Incredible Achievement for Mental Health Awareness A huge congratulations to everyone who took part in this year’s MIMHC Walk & Talk 2026 challenge. Over six days, an incredible group of mortgage and property professionals came together to complete a demanding 141-mile walk from London to Birmingham along the Grand Union Canal, all in support of raising awareness for mental health and wellbeing across our industry. What began as a physical challenge quickly became something much bigger — a powerful demonstration of what can happen when people make time to walk, talk and openly support one another. From marathon-distance first days to cold starts, drizzle, wrong turns and tired legs, the challenge tested everyone involved. But throughout the journey, one thing remained constant: the...

April is Stress Awareness Month and the campaign this year is #bethechange. 

April is Stress Awareness Month and the campaign this year is #bethechange. April is Stress Awareness Month and the campaign this year is #bethechange. The idea is to implement small changes that can have a bigger impact on overall stress levels and how we manage stress.  Below are 5 simple ideas shared by www.stress.org.uk that you can use to help gradually reduce stress. 1. Build a Daily Stress-Reduction Habit: Choose one simple action to reduce stress, such as taking a short walk, pausing before meetings, or setting boundaries. Practice it consistently each day for 30 days. Track your progress to notice how this habit improves your energy, focus, and wellbeing. Pick what fits best with your schedule and needs. 2. Reframe One Limiting Thought Daily: Identify one thought...

Keeping the mental health conversation going – Celebrating International Women’s day

Keeping the mental health conversation going - Celebrating International Women’s day In recognition of International Women’s Day, Eloise Hall, Strategic Partnership Director at e.surv, hosted a thoughtful and engaging discussion exploring the factors that influence women’s mental health and wellbeing within the mortgage and financial services sector. Joined by Nicola Firth, Founder and CEO of Knowledge Bank, and Kath Stagg, Founder and Managing Director of Stagg Mortgage Services, the conversation brought together three experienced leaders who shared honest reflections on the pressures, expectations and opportunities facing women in the industry today. The discussion explores the many influences on women’s mental health, including the challenge of balancing professional responsibilities with family life, the impact of imposter syndrome, and the importance of building supportive networks. Each speaker...

Why the Mortgage Industry Mental Health Charter (MIMHC) Became a Foundation CIC

Why the Mortgage Industry Mental Health Charter (MIMHC) Became a Foundation CIC Over the past four years, the Mortgage Industry Mental Health Charter (MIMHC) has grown from an important concept into a powerful movement. What began as a mission to raise awareness and break the stigma surrounding mental health in the mortgage sector has evolved into something far greater. Through consistent advocacy, industry collaboration, and open conversations, we have built genuine momentum—supported by the commitment of our Signatories and the goodwill of the wider marketplace. This collective effort has created a strong base which is built upon trust, engagement, and a shared purpose across the industry. Becoming a Foundation Community Interest Company (CIC) was therefore the natural next step. It enables us to move beyond awareness and...

New series of ‘Keep the Conversation Going’ videos launches with powerful first episode featuring Alice Hendy MBE of Ripple suicide prevention

New series of 'Keep the Conversation Going' videos launches with powerful first episode featuring Alice Hendy MBE of Ripple suicide prevention Produced in association with the Mortgage Industry Mental Health Charter (MIMHC), the quarterly series brings senior industry voices into candid, face-to-face discussions about mental health and wellbeing—moving beyond surface-level commentary to explore personal experiences, pressure, leadership responsibility, and the coping strategies that sustain high performers. The inaugural episode features Alice Hendy MBE in a deeply personal and thought-provoking conversation. Speaking with honesty and clarity, she reflects on the experiences that have shaped the creation of Ripple suicide prevention, the emotional realities of losing a sibling, and why creating space for open dialogue remains essential—not only across financial services, but within society.. Hosted by Jason...

MIMHC to launch initiative to train more than 100 mental health first aiders

MIMHC to launch initiative to train more than 100 mental health first aiders The Mortgage Industry Mental Health Charter (MIMHC) Foundation has announced a 2026 programme to train more than 100 accredited mental health first aiders (MHFA) across the industry. The initiative includes fully funded, two-day MHFA training sessions, with the first four scheduled to take place regionally from February 2026. The programme is being supported by the Niall Stringer Foundation, whose sponsorship has let MIMHC expand its training capacity. Details on dates, locations and registration are due to be released in the coming weeks. Jason Berry (pictured), co-founder of MIMHC and group sales director at Crystal Specialist Finance, said the initiative represents a shift towards more practical measures to address workplace wellbeing. He added: “By...

Mortgage Industry Mental Health Charter becomes official Foundation

The Mortgage Industry Mental Health Charter (MIMHC) has formally become a not-for-profit foundation MIMHC was founded in 2021 and is dedicated to improving mental health and wellbeing in the mortgage industry. It offers support through research, education, collaboration and events that “supports signatories and industry partners to foster environments where people can thrive personally and professionally”. It currently has 253 member firms and a reach to over 25,000 individuals. Becoming a foundation means it can receive pledges and donations to support its activities and events that aim to raise awareness, provide education and promote positive mental health practices. Jason Berry (pictured), the MIMHC’s co-founder, said: “The overwhelming support we’ve received from across the mortgage market has been truly inspiring. Forming the MIMHC Foundation ensures we can...

MIMHC Mental Health & Wellbeing Survey Report 2025

MIMHC have completed its latest annual Mental Health and Wellbeing Report for 2025. Our 'White Paper' report explores the current sentiment which exists within the mortgage industry and importantly, highlights key areas in which mental health provision needs to improve. Whilst there are some pleasing trends there still remains work to do;- Employer participation in wellbeing initiatives is now up to circa 70% Professional contentment has improved vs 2024 Work/life balance stabilising (circa 34% improved) but More people are working from home permanently or hybrid yet 22% indicate mental health is poor or of concern Our 2026 mission is to serve the sector needs and our focus is very much on;- Promoting Healthier Balance We’re encouraging healthier working hours, better rest, and improved sleep habits...

Mortgage Industry Mental Health Charter encourages Fantasy Football participation.

Mortgage Industry Mental Health Charter encourages Fantasy Football participation for the 2025/26 Season. The Mortgage Industry Mental Health Charter (MIMHC), has set up a Fantasy Football league for the upcoming 2025/26 season and is encouraging participation from people operating in our sector. Think you’ve got what it takes to outsmart last season’s winner Jude Miranda or your friends across the mortgage world? It’s time to prove it in our MIMHC Fantasy Football League – open to all MIMHC Signatories and our lender friends and peers! Team registration closes at 6.00pm, 15th August 2025. How to join: 1️⃣ Create your team at Fantasy Premier League. 2️⃣ Click here to join instantly: Join the League 3️⃣ Or use our league code: gq51ww Why join? · Bragging rights across the industry ·...